Address
304 North Cardinal
St. Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
CAN I GET A SAMPLE BEFORE PLACING MY ORDER?
Yes, we will ship a complete digital sample for your quality evaluation before placing mass order.
WHAT IS YOUR PAYMENT TERM?
Our payment term is 50% deposit and 50% balance are paid before shipping.
DO YOU HAVE MINIMUM ORDER QUANTITY?
Our MOQ is 300pcs which make it possible to custom printing for small business, the more you need, the lower price is.
CAN YOU HELP ME WITH THE DESIGN AND LAYOUT OF MY BOOK?
Usually we do not participate in designs, but we can offer modification services with your original files base on your specific requests.
HOW DO I SUBMIT MY ARTWORKS TO YOU?
You can submit your artworks to us via email or through online file upload system WeTransfer or Drop box.
WHAT IS THE PAYMENT METHOD?
We accept telegraph transfer(T/T) for bulk order and PayPal for sample order further improving our services.
WHAT IS THE TURNAROUND TIME FOR PRINTING AND BINDING MY BOOKS?
The turnaround time for printing and binding depends on the scope of your project, including the quantity of books, type of binding, and complexity of design. Usually it takes 7-10 days for saddle stitching binding books, 15-20 days for softcover binding books, 25-35 days for hardcover binding books.
WHAT IS YOUR POLICY ON REPRINTS OR REFUNDS IF THERE ARE ISSUES WITH MY ORDER?
We are responsible and aim to build long term business with all customers, if there are defective issues with the print quality or binding by accident that are outside of acceptable industry standards. reprints or refunds will be negotiated case by case.